Bonus money or free spins could be offered as no-Deposit bonuses. Extremely long withdrawal processing for over a month. Delayed payments of winning from the no deposit bonus.
- The player requested a withdrawal of $1,950 but it was delayed.
- His account was terminated, the presssing issue got resolved.
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- The ball player complained about having submitted the documents for account verification repeatedly but the casino never acknowledged their reception.
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Player was waiting for his winnings for over 4 months. The casino never reacted to the complaint, so it’s hard to decide whether the payment came or not, along with whether the casino had a valid reason to close the account. The ball player had 4 pending payouts and the customer support was not helpful. After not receiving any answer regarding his already approved withdrawal requests, the player placed the official third-party complaint.
Support Was Confusing
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Casino Paid The Player Three From The 4 Payouts And Claimed It Was The Ball Player Who Had Canceled It
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Long Withdrawal Process, The Ball Player Was Looking Forward To His Payment For Over Per Month
The player won a big jackpot but his winning was confiscated because of broken terms and conditions. The big winning of $50,000 was canceled because of the fact that the player’s brother was also playing in the casino with the same phone number. The casino pointed out a rule where in fact the player should have had only one real cash account and accused a new player of a fraud. We believe that this complaint could be closed and only the casino if the casino would have provided any evidence.
No reaction from the casino, forget about update since then. This complaint is in keeping with this players’ customs within this group. He got paid in previous complaints @ Raging Bull casino after the usual delay. The player was promised to get the winnings via check but never confirmed if they received it or not. The player’s account verification took more than 2 months.
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been paid. The player was complaining about not being able to get his winning approved even though he had sent the documents for verification approximately seven times. The player couldn’t realize why the casino didn’t receive the documents he had sent often. Casino representative replied that she would check on this presssing issue. There was no more update since and we believe that the ball player was probably paid.
Extremely Long Withdrawal Process
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Delayed Payment For Over Six Weeks Due To A Withdrawal Process
Thirty days later, her account was locked, nobody answered her why or what was the total result of the audit. After the player decided to withdraw some of his winnings, his account was locked. The player made a decision to withdraw $2,500 from his account.
The Player Joined The Casino From The Restricted Country Predicated On Wrong Marketing E
Later on, they found the credit card and resent all of the documents about five more times. After that, the casino accused the player of multiple account holdings however they never provided any evidence. Extremely long withdrawal process because of repeated requests of document for verification. The ball player requested a withdrawal of $8,000 however the payment was delayed. When the player contacted the support team, he received different excuses every right time. Five different agents ensured him they received all the documents needed for verification but later on, he was again asked to send them.
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Almost three weeks passed and the case was still investigated without any update and remains unresolved. The player provided documents for verification to be able to have her winnings transferred via bank transfer. However, despite the fact that she successfully passed the verification check she was contacted by no-one as was promised and the amount of money was
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After The Player Received The Check She Was Unable To Cash It Out With Any Bank She Had Tried
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